Your central space to manage everything related to your Crash Pad.

Please fill out the "MAINTENANCE REQUEST FORM" on the website. If this is an emergency, for instance, if the air conditioner, heater, electricity, or plumbing is not working, please call the main number you were given at check-in. Only fill out a maintenance request form if this is something that can wait at least 24 hours to be fixed, for example, a closet door fell off the track. Anything else that needs immediate attention should be called in.

Each tenant is responsible for cleaning up after themselves. It is a collective effort among our tenants that keeps our crashpads clean and well-maintained. Once a month, a cleaning service is provided as a supplement (not an excuse) for cleanliness. More information about specific cleanliness will be provided upon move-in. Each tenant is responsible for cleaning up after themselves. Our goal is to make our tenants feel as if they are staying in a hotel each time they enter our crash pads. Which translates into, no personal products are to be left in the bathroom at any time. Each person will have their own shower hook located in their bedroom closet, and each person's shower caddy must be stored in either their bedroom or the hall closet immediately after each use. Both bathroom and kitchen counters should be wiped after each use, trash should be taken out daily, kitchen utensils should be washed and stored immediately after use, and floors should be vacuumed if you drop something or see that they are dirty. A full cleaning service to the shared areas is provided one time per month for each crash pad. It is up to the tenants to keep the crash pad clean (and feeling like a hotel) for the remainder of each month. This also means that all personal products should be stored in each person's space in their bedroom. It is not ok to have jackets hanging on the backs of chairs or a pile of shoes by the front door. Although we do encourage a shoes-off policy, please store them in your personal space once they have been removed.